EXPERIENCE OF PUBLIC HEALTH CENTER NURSES IN RECORDING AND REPORTING NURSING SERVICES USING THE E-PUSKESMAS APPLICATION

Abstract

This Study is motivated by the use of applications in the recording and reporting
process of nursing services at Public Health Center, specifically the E-Public
Health Center application at Public Health Center Cibatu in Garut Regency. The EPuskesmas
has been implemented since 2013, but its execution, especially at Public
Health Center Cibatu, still faces several challenges. This study aims to analyze the
experiences of nurses in recording and reporting nursing services using the E-Public
Health Center application. The number of participants in this study is 5 people. The
method used in this study is qualitative with a phenomenological approach. Data
were collected through in-depth interviews with nurses working at Public Health
Center Cibatu. The results of the study identified 6 main themes: nurses'
understanding of nursing services using E-Public Health Center, nurses' readiness,
needed support, benefits in recording and reporting, problems encountered, and
efforts to optimize recording and reporting of nursing services. The conclusion from
this study indicates significant benefits in increasing efficiency, although there are
several obstacles in its implementation, including network issues, limited ability of
nurses to operate the application, and the need to continue manual recording.